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Club Soccer Jersey  

Home > announcement > 365 Days Return Policy

365 Days Return Policy

 

365 Days Return Policy

 

If you are not 100% satisfied with your purchase, you can return your items to us within 365 days to get a full refund. No matter what reason you are not happy with your purchase, as long as you want, you can ship the items back in the marketable condition. Please remember to contact us for a returned address at first.

 

The Guide for Exchanging or Returning

 

Firstly,

Please make sure that the items are in their original condition, specially with their own plastic packing bags. It means all the items haven't been washed, worn or damaged.

 

Secondly, 

1. If your items are with the customized name and/or number, they can not be exchanged or returned, please understand. 

2. If your items are without the customized name and/or number, you can ask for a refund  or you can also exchange to be other items with the same value, If  the excahnged items are the more expensive, you need to pay for the difference. On the order hand, if you want the refund, you need to pay for returned shipping fee; and if you want the exchange, you need to pay both the returned shipping fee and resent shipping fee.

 

PS: If you have any questions about the items you received, please email us together with the clear photos to tell us what are your problems, we will give you the satisfied solution for sure.

 

What else?

 

1. The discount jersey or free jersey can't be returned or exchanged.

 

2.You can return your items within 365 days from the date that you received the items.

 

3. All the items must be in the marketable condition and in the original boxes and/or packing bags.

 

4. Once we receive your returned items, they will be checked by our fulfillment center (usually within 72 hours after we get them). Your refund will be returned automatically to your credit card or original payment method within 7 working days after that.

 

 

5. Please contact us to avoid any delays on processing your refund.